Question 1

What is a FameCake post?

Accepted Answer

A FameCake post is a personalized message, photo, or design that you create and display on a large digital billboard. It's a unique and memorable way to celebrate special moments, much like a giant, dynamic greeting card for everyone to see.

Question 2

How do I create a post?

Accepted Answer

Creating your post is a simple, three-step process: 1. Select a Location: Choose an available billboard and pick the date for your display. 2. Add Your Content: Write a message, upload an image, or both. 3. Choose a Style: Pick a design theme (e.g. anime, painting, toy), and our AI will instantly generate a custom poster design for you.

Question 3

How long will my post be displayed?

Accepted Answer

Your post will be displayed on your chosen billboard for the entire day you booked. It plays in a loop with other content, appearing for 8-10 seconds approximately every couple of minutes.

Question 4

Can I preview my design?

Accepted Answer

Yes, you will see a preview of the AI-generated design before you finalize your booking. If the first design isn't quite right, you can simply click to regenerate it and our AI will create a new version for you.

Question 5

What kind of messages can I display?

Accepted Answer

FameCake posts are perfect for celebrating birthdays, anniversaries, graduations, proposals, or sharing any heartwarming message. All content must be positive and suitable for a general public audience.

Question 6

Are there any content restrictions?

Accepted Answer

Yes. To ensure all posts are appropriate for public display, we do not permit any unlawful, harmful, offensive, political, religious, or discriminatory content.

Question 7

How long does approval take?

Accepted Answer

Most posts are approved instantly. In the rare case that manual review is needed, or if your post goes live partway through your first scheduled day, you'll still receive the full 24 hours per day that you booked.

Question 8

How much does it cost?

Accepted Answer

Pricing varies by location and will be clearly displayed at checkout before you pay.

Question 9

How far in advance can I book?

Accepted Answer

You can book your post up to 90 days in advance, on up to 10 screens, for up to 90 days at a time.

Question 10

How do I pay?

Accepted Answer

We process all payments securely through our partner, Stripe.

Question 11

Can I cancel my booking?

Accepted Answer

Yes, you can cancel your booking before the scheduled start date. A £1 cancellation fee applies to paid bookings to cover payment processing costs. Bookings that are already live cannot be refunded.

Question 12

What if my post is rejected?

Accepted Answer

If a message is rejected or removed, we offer redesign support or a refund.

Question 13

What personal information does FameCake collect?

Accepted Answer

We collect the information needed to provide our service, such as your name, email, billing details, and the content you upload for your post.

Question 14

How is my payment information handled?

Accepted Answer

Your payment information is processed securely by Stripe. We do not store your full payment card details on our servers.

Question 15

Is my uploaded content private?

Accepted Answer

No. The content you upload for your post is intended for public display on a billboard. We may also use images of your displayed post for promotional purposes.

Question 16

Who operates FameCake?

Accepted Answer

FameCake is operated by Realworld Advertising Ltd, a company based in the UK.

Question 17

Who owns the billboards?

Accepted Answer

The billboards are owned and managed by independent media companies. FameCake is the platform that connects you to their network, allowing you to book and display your creation with ease.

Support & FAQs

Creating Your Post

Booking and Payment

Cancellations and Refunds

Privacy and Data

About FameCake

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