Privacy Policy

FameCake, operated by Realworld Advertising Ltd, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital screen advertising platform.

By using FameCake, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our service.

Personal Information:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Billing information (processed securely through Stripe)
• Profile information (display name, profile picture)

User-Generated Content:

• Messages, images, and designs you create for screen advertisements
• AI-generated content based on your inputs
• Advertisement preferences and settings

Technical Information:

• IP address and device information
• Browser type and version
• Usage data and analytics (pages visited, time spent, interactions)
• Cookies and similar tracking technologies

Communication Data:

• Customer support inquiries and correspondence
• Feedback and survey responses
• Marketing communications preferences

We use the information we collect for the following purposes:

• Service Delivery: To process orders, display your messages on screens, manage your account, and provide customer support
• AI Features: To generate and improve AI-assisted design features based on your content and preferences
• Payment Processing: To process transactions through our payment processor, Stripe
• Communications: To send order confirmations, notifications, updates, and marketing materials (with your consent)
• Service Improvement: To analyze usage patterns, troubleshoot issues, and enhance our platform features
• Security: To detect, prevent, and address fraud, abuse, or security issues
• Legal Compliance: To comply with legal obligations and respond to lawful requests from authorities

We may share your information with:

• Media Owners: Screen operators who display your advertisements (limited to necessary display information)
• Payment Processors: Stripe processes payment information on our behalf. We do not store complete credit card details
• Service Providers: Third-party vendors who assist with hosting, analytics, customer support, and AI services (Google Cloud Platform, Firebase, etc.)
• Legal Requirements: Law enforcement, regulatory authorities, or other parties when required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to affected users)

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Portability: Request a copy of your data in a machine-readable format
• Objection: Object to certain processing of your information
• Withdrawal of Consent: Withdraw consent for marketing communications or other optional data processing

To exercise these rights, please contact us at info@famecake.com. We will respond to your request within 30 days.

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication through Firebase Auth
• Regular security audits and monitoring
• Access controls and employee training
• Secure cloud infrastructure (Google Cloud Platform)

However, no internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account Information: Retained while your account is active and for a reasonable period after closure
• Transaction Records: Retained for accounting and legal compliance (typically 7 years)
• Advertisement Content: Retained for the duration of display and may be archived for reference
• Technical Data: Retained for analytics purposes (typically 24-36 months)

You may request deletion of your data by contacting info@famecake.com, subject to legal retention requirements.

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for basic functionality (authentication, security)
• Analytics Cookies: Help us understand how users interact with our platform
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but disabling certain cookies may affect functionality.

FameCake is not intended for children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will delete it promptly.

If you believe we have collected information from a child, please contact us immediately at info@famecake.com.

Your information may be transferred to and processed in countries other than your country of residence, including the United States and United Kingdom, where our servers and service providers are located.

We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions where applicable.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Updating the “Last Updated” date at the top of this policy
• Posting a notice on our platform
• Sending an email notification (for material changes)

Your continued use of FameCake after changes become effective constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@famecake.com
Company: Realworld Advertising Ltd
Data Protection Officer: privacy@famecake.com

For users in the European Economic Area, you also have the right to lodge a complaint with your local data protection authority.